Terms & Conditions
What personal information do we collect?
We collect the
necessary information from you when you place an order on the site. Name, email
address, phone number and payment method.
In order to
guide you through our website, we use "cookies" to gather information
about our visitors and direct them to where they want to go.
We use your
email addresses to send your recipes, updates and sales!
We text you
about new products and flash sales that we are having too!
· We do not store customer credit card details
After we have received and processed your payment in full, your package
will be shipped out within 1 business day. Although we take extra precaution to
ensure your package is delivered safely and with no damage to it, we cannot
guarantee that it will arrive in perfect condition due to the Postal Service
conditions. Once the package has been update as delivered by the shipping
carrier, risk of damages to, or loss of the item passes to the recipient.
EMON-AR LTD ensures the delivery of the product to the address
submitted at the time of purchase. Should the customer fail to give the
correct address to EMON-AR LTD, subsidiaries or delivery services shall
be in no way liable or required to issue a resend or refund. EMON-AR LTD does not take responsibility for stolen packages once
they have been labeled "Delivered" by the post office carrier. If
your package has been stolen please seek information from our Customer Service
INTERNATIONAL ORDERS: Due to the constant change in Customs Fees for every individual country, we
can not guarantee that your country will or will not have customs fees added
onto your order. If customs fees are due at the time of pick up, the customer
is responsible for these charges.
If you wish to cancel your order, you must submit a cancellation notice
immediately. Our Shipping Team work incredibly fast to make sure that you
get your tea as soon as possible!
- If your package
has been delivered in an unsatisfactory condition, you have 12 business days to
send us an email explaining and showing though the use of a picture, that the
product has been compromised.
- Refunds will not
be made after the product has been shipped and sent to the address that the
customer has specified on their order. EMON-AR LTD ensures the delivery of the product to the address submitted at the time of purchase.
Should the customer fail to give the correct address to EMON-AR LTD or
delivery services, shall be in no way liable or required to issue a resend
- EMON-AR LTD does not promise or guarantee any specific result or effect from using our
teas. EMON-AR LTD shall be obligated to ensure the product is safe and
meets the satisfactory conditions up until the point of delivery.
Dissatisfaction with the results of the product will not be grounds for a
- Returns can be
made within 14 days of ordering our products. Teami Products must be un-opened
to qualify for refunds of the returned products. All Returns may be shipped to: EMON-AR LTD Unit 2, Sayer House, Oxgate Lane, NW2 7JN, London.
Teami Monthly Subscription Program
If you choose our Teami Detox
Subscription Program you will Save on every order! You can choose when
you personally would like to receive your detox, every 35, 45 or 60 days! No
more hassle of ordering online every time you need more Teami! Just subscribe
and it will arrive to your doorstep! With your Teami
Subscription Program, you will be automatically enrolled in the Teami monthly
service for the following products.
You will receive a fresh
supply every 35, 45 or 60-days depending on the plan you chose! You are able to
cancel, pause or adjust your subscription after your 2nd billing cycle.
Shipping will always be fast & free! That way you can continue detoxing
with no hassle!
We love our customers too much
to release your information to other third party organizations. EMON-AR LTD promises to never release your personal information to other organizations for
the purpose of marketing, communication or sales without the customers prior
agreement. EMON-AR LTD collects your email addresses and phone numbers in
order to email and text you recipes, exercise tips and sales so that you can be
up to date on everything!